عربى

Job Details

1688 - IT Support

Company: Alturki Holding
Job Family: Information Technology
City: KSA - Riyadh
Department: Not Applicable
Closing Date: 19-Jul-2018
Know Your Future Company Alturki

Khalid Ali Alturki and Sons (Alturki) is a leading investment and development holding company that has been operating in Saudi Arabia since 1975.

Its subsidiaries and joint venture companies are focused specifically on the infrastructure, building materials, real-estate, oil field services and renewable energy, information and communication technology and general industrial sectors in Saudi Arabia and neighboring Arab countries.

Your Job:

As an IT support, you will be responsible for:

  • Install and configure computer hardware operating systems and applications, monitor and maintain computer systems and networks.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults and replace parts.
  • Provide support, including procedural documentation and relevant reports.
  • Follow diagrams and written instructions to repair a fault or set up a system.
  • Support the roll-out of new applications.
  • Set up new users' accounts and profiles and deal with password issues.
  • Work continuously on a task until completion (or referral to third parties, if appropriate).
  • Prioritize and manage many open cases at one time.
  • Test and evaluate new technology.
  • Conduct electrical safety checks on computer equipment.

 

Your skills and experience:

Associate’s or Bachelor’s degree in a relevant field required. 

1 year of experience with the  understanding of procedures or systems and SharePoint administration

 

وظيفتك:

كداعم فني لتكنولوجيا المعلومات ، سوف تكون مسؤولاً عن:

  • تثبيت وإعداد أنظمة تشغيل أجهزة الكمبيوتر وتطبيقاتها ، ومراقبة وصيانة أنظمة وشبكات الكمبيوتر.
  • استكشاف مشاكل النظام والشبكة وإصلاحها ، تشخيص وحل الأخطاء في الأجهزة أو البرامج واستبدال الأجزاء اللازمة.
  • تقديم الدعم ، بما في ذلك الوثائق الإجرائية والتقارير ذات الصلة.
  • اتباع الرسوم البيانية والتعليمات المكتوبة لإصلاح خطأ أو إعداد نظام.
  • دعم طرح التطبيقات الجديدة.
  • إعداد حسابات المستخدمين والملفات الشخصية الجديدة والتعامل مع مشكلات كلمة المرور.
  • تحديد أولويات العديد من الحالات المفتوحة وإدارتها في وقت واحد.
  • اختبار وتقييم التكنولوجيا الجديدة.
  • إجراء فحوص السلامة الكهربائية على أجهزة الكمبيوتر.

 

مهاراتك وخبرتك:

درجة الدبلوم أو البكالوريوس في مجال ذا صلة.

الخبرة لا تقل عن سنة بالإضافة إلى ضرورة فهم الإجراءات أو الأنظمة المباشرة

Note: you will be required to attach the following: 1. Resume / CV
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