2112 - Limo Operations Lead
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CompanySamara
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Job FamilyOperations
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CityKSA - Khobar
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DepartmentNot Applicable
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Closing Date31-Jul-2026
Job Purpose
Responsible for overseeing daily operations, ensuring drivers follow company policies, maintaining vehicle quality, and ensuring customer satisfaction. Provide quotations and participate in bids.
Key Responsibilities
• Responsible to set/update Limo pricelist and updated in systems (ERP-Taxi Caller)
• Negotiate prices with Supplies
• Responsible for participating in bids and submitting quotations
• Lead, plan and coordinate trips efficiently to maximize productivity.
• Assign drivers to vehicles and trips based on availability and performance.
• Monitor drivers’ punctuality, behavior, and adherence to company policies.
• Address any driver complaints or issues and resolve conflicts.
• Provide Weekly and Monthly report of the transactions to the management/finance.
• Responsible for submitting invoices to the finance, open/close trips
• Responsible to Train new Joiners in progress and programs (ERP-Taxi Caller)
• Ensure customer’s satisfactions along company’s guidelines
• Keep track of fuel consumption, mileage, and overall vehicle performance.
• Follow up with team to ensure service is provided completely
Qualification
Bachelor or equivalent experience.
Proficiency in English (spoken and written).
Strong proficiency in Microsoft Excel and Word.
Proficiency in using scheduling or fleet management software.
Proficiency in other required systems related to the role.
Strong leadership and communication skills.
Ability to handle stressful situations and solve problems quickly.
Knowledge of vehicle maintenance and traffic regulations.
Great Communication skills to divers customer and client levels.
Note: you will be required to attach the following:
- Resume/CV