JOB SUMMARY

We are looking for a motivated and organized HR Assistant with basic experience in Governmental Relations Operations (GRO) and HR Operations. The candidate will assist in handling governmental portal transactions, support daily HR activities, and help ensure compliance with local labor regulations. This is an entry-to-mid level role ideal for candidates looking to grow their HR career in a structured environment.

KEY RESPONSIBILITIES

A. Governmental Relations Operations (GRO)

▸  Manage and process all transactions on governmental portals such as QIWA, MUQEEM, ABSHER, MOL, GOSI, and other relevant platforms.

▸  Handle employee visa issuance, renewals, transfers, and cancellations through the appropriate governmental systems.

▸  Process Iqama (residency permit) issuance, renewals, and related amendments for expatriate employees.

▸  Coordinate work permit applications and renewals in compliance with Ministry of Labor regulations.

▸  Monitor and track Saudization (Nitaqat) compliance and ensure the organization maintains the required percentage of Saudi nationals.

▸  Liaise with government entities including Ministry of Human Resources, GOSI, immigration authorities, and municipal offices.

▸  Maintain up-to-date knowledge of changes in labor laws, visa regulations, and governmental portal updates.

▸  Prepare and submit required governmental reports and documentation within deadlines.

▸  Follow up on pending government transactions and resolve issues or rejections promptly.

B. HR Operations

▸  Manage end-to-end employee lifecycle transactions including onboarding, transfers, promotions, and offboarding.

▸  Maintain accurate and up-to-date employee records in the HRMS/ERP system.

▸  Prepare employment contracts, offer letters, experience certificates, and other HR correspondence.

▸  Administer employee benefits including medical insurance enrollment, annual leave, and other entitlements.

▸  Coordinate the payroll process by providing accurate inputs such as attendance, leaves, additions, and deductions.

▸  Support recruitment activities including job postings, interview scheduling, and offer processing.

▸  Handle employee queries related to HR policies, benefits, and government-related matters.

▸  Ensure compliance with the company's HR policies and procedures and local labor regulations.

▸  Support performance management cycles, training coordination, and employee engagement initiatives.

▸  Prepare periodic HR reports and dashboards for management review.

▸  Maintain confidentiality of all HR and employee-related information.

QUALIFICATIONS

Education

▸  Diploma or Bachelor's degree in Human Resources, Business Administration, or a related field.

▸  Fresh graduates or candidates with up to 2 years of experience are welcome to apply.

Experience

▸  1–2 years of experience in an HR or administrative role; GRO experience is a plus but not mandatory.

▸  Basic familiarity with Saudi governmental portals such as QIWA, MUQEEM, ABSHER, or GOSI is preferred.

▸  General awareness of Saudi Labor Law and expatriate processes is an advantage.

▸  Experience with any HRMS or HR software is a plus.

SKILLS & COMPETENCIES

Technical Skills

▸  Proficiency in Saudi governmental portals (QIWA, MUQEEM, GOSI, Absher)

▸  HRMS/ERP systems (SAP HR, Oracle HCM, or similar)

▸  MS Office Suite (Word, Excel, PowerPoint, Outlook)

▸  Knowledge of Saudi Labor Law & Nitaqat compliance

HR reporting & data analysis

Soft Skills

▸  Strong organizational and time management skills

▸  High attention to detail and accuracy

▸  Excellent communication skills (Arabic & English)

▸  Ability to handle confidential information with integrity

▸  Proactive problem-solving and follow-up skills

Team player with ability to work under pressure

LANGUAGE REQUIREMENTS

▸  Arabic: Native or Fluent (Required) – essential for governmental portal communication and correspondence.

▸  English: Proficient (Required) – for internal HR documentation and multinational environments.