2119 - Rental Back Support
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الشركةسمارى
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قسم الوظيفةالعمليات
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المدينةالسعودية - الرياض
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القسمالعمليات
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تاريخ انتهاء التقدم للوظيفة:01-مايو-2026
Main Job Purpose
Responsible for driving performance and increasing the operation rate through the business to achieve a cohesive and optimal experience for all customer and staff segments across touchpoints and good communication with all.
Accountabilities
Monitor of applications booking – subscriptions( Telgani ) projects for processing and achieving the budget in supporting the operation of daily rental branches and achieving the objectives.
Monitor and follow up for pending tickets with daily complaints with CS group and CES score.
receiving the rental reservations to support the Rental agents to prepare the vehicles as per policy and procedure.
Monitor idle vehicles with extended period and follow up with the branch to identify reason.
"Managing and coordinating Jeddah Airport bookings, while ensuring effective communication with customers to facilitate pickup and service procedures.". Fully support for RSA to communications with outside parking team (drivers – cleaners for get high quality of rental procedure.
Monitor with support the supervisors’ tasks for pending issues between collection and legal departments.
Support operations as assigned by his management needs.
Qualification
4 to 6 years of experience in Rental operation and customer service.
Strong communication skills with the ability to negotiate and persuade.
Proficiency in using computer software and ERP systems.
Ability to handle numbers and perform financial analysis.
Excellent organizational skills and effective time management.
Good knowledge of local financial laws and regulations.
Proficiency in MS Office Suite
Arabic is required, and English is preferable.
ملاحظة: سوف يتوجب عليك ارفاق التالي
- السيرة الذاتية